How to show the helpdesk what is really happening How many times have you called the helpdesk with a problem and had no idea how to explain what was going on. Well Windows 7 has included a little tool to aid in troubleshooting that can be huge for the IT staff supporting it. It’s...

There is a magnifier built into Windows that will help. Open Programs, Accessories, Accessibility, Magnifier. When it opens,  the window will "float." You can move it around to magnify different parts of the pages. You probably will want to enlarge the window by placing the cursor over...