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How to Find if You Have a 64bit or 32bit Copy of Windows

Windows 7

If you have Windows Vista or Windows 7, there are two methods to determine whether you are running a 32-bit version or a 64-bit version. If one method does not work, try the other method.

Method 1: View the System window in Control Panel

  1. Click Start, type system in the Start Search box, and then click system in the Programs list.
  2. The operating system is displayed as follows:
    • For a 64-bit version operating system, 64-bit Operating System appears for the System type under System.
    • For a 32-bit version operating system, 32-bit Operating System appears for the System type under System.

Method 2: View the System Information window

  1. Click Start, type system in the Start Search box, and then click System Information in the Programs list.
  2. When System Summary is selected in the navigation pane, the operating system is displayed as follows:
    • For a 64-bit version operating system, x64-based PC appears for the System type under Item.
    • For a 32-bit version operating system, x86-based PC appears for the System type under Item.

Windows 8

There are two methods that you can use to determine whether you are running a 32-bit or 64-bit version of Windows 8. If one method does not work, try the other method. 

Method 1: View the System window in Control Panel

  1. Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.
  2. Type system in the search box, and then tap or click Settings.
  3. Tap or click System.
  4. If you are running a 64-bit version of Windows 8, 64-bit Operating System is displayed in the System type field under the System heading. If you are running a 32-bit version of Windows 8, 32-bit Operating System is displayed in the System type field under the System heading.

Method 2: View the System Information window

  1. Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.
  2. In the search box, type system information.
  3. Tap or click System, tap or click System Information, and then click System Summary.
  4. If you are running a 64-bit version of Windows 8, x64-based PC is displayed in the System type field under the Item heading.
    If you are running a 32-bit version of Windows 8, x86-based PC is displayed in the System type field under the Item heading.
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How to Use Search and Run Functions in Windows 7 and 8

How to Search in Windows 7

Most users are used to the simplicity of the start menu in Windows 7. You will find it by pressing the Windows key to pull up the start menu, and will be able to type a program, document or command name within the search bar.

How to Use Run in Windows 7

The run command has stayed in about the same position as Windows XP. You will find it on the bottom lower right portion of the start menu.

How to Search or Run in Windows 8

In Windows 8, the search and run features have been combined into one program. You can access it one of two ways.

  1. The first is to open the start menu, and begin typing. A search bar will open automatically. When you see what you want, you can hit enter or click on it with the mouse.

  2. The second is to press the Windows key (  ) and the S key at the same time. This will bring the search function over the desktop, allow you to type what you'd like, and hit enter or select the correct selection.

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How to Search for an Unsaved Word Document.

*Warning: Some of these methods are designed for advanced users.  Proceed at your own risk.*

Method 1: Search for the original document

Steps for Windows 8.1 or Windows 8

  1. Press the Windows logo key+E to open Windows Explorer.
  2. In the Search This PC box, type the document name, and then press ENTER.
  3. If the Word document is listed, double-click the document to open it. If you do not see the Word document that you are looking for, go to step 4.
  4. In the Search This PC box, type *.docx, and then press ENTER.
  5. If the result list does not contain the Word document that you are looking for, continue to Method 2.

Method 2: Restart Word to look for the recovered document

  1. End all Word related processes:
    1. Press Ctrl+Alt+Esc to open the Task Manager dialog box.
    2. On the Processes tab, click any instance of Winword.exe or Microsoft Word, and then click End Process. Repeat this step until you have quit all instances of Winword.exe and Word.
      Note If this is your first time using Task Manager in Windows 8.1 or Windows 8, click More details to see all processes.
    3. Close the Windows Task Manager dialog box.
  2. Restart Word and then see if the missing file is displayed in the Document Recovery task pane.By default, Word searches for AutoRecover files each time it starts.
  3. Double click the AutoRecover files one by one. If you find the lost Word file, save it immediately.

Method 3: Search for AutoRecover files

If the Recovery pane does not open, manually search for AutoRecover files (.asd files). To do this, follow these step, as appropriate for the version of Word that you are running. 

Steps for Word 2013

  1. On the File menu, click Open, and then click Recent Documents.
  2. Scroll to the end of all recent documents, and then click Recover Unsaved Documents.
  3. If you find the Word document that you are looking for, double-click it to open it.
  4. Save it immediately.

Steps for Word 2013

  1. Start Word 2013.
  2. Click the File menu, click Open, click Computer, and then click Browse.
  3. Locate the folder in which you last saved the missing file.
  4. In the Files of type list (All Word documents), click All Files. The backup file usually has the name "Backup of" followed by the name of the missing file.
  5. Click the backup file, and then click Open.

Search for .wbk files in all folders

  1. Refer method 1 to perform a search for *.wbk files (backup files).
  2. Scroll through the files to see the one that you are looking for.
  3. If you are not sure which file is the right one, copy and save the .wbk files to a location.
  4. Start Word.
  5. Click File > Open.
  6. Locate the .wbk files, and then open them one by one.
  7. If you find the missing file, save it immediately.

Method 4: Search for Word backup files

Steps for Word 2013

  1. Start Word 2013.
  2. Click the File menu, click Open, click Computer, and then click Browse.
  3. Locate the folder in which you last saved the missing file.
  4. In the Files of type list (All Word documents), click All Files. The backup file usually has the name "Backup of" followed by the name of the missing file.
  5. Click the backup file, and then click Open.

Method 5: Search for temporary files

  1. Refer to method 1 to perform a search for *.tmp files (temporary files).
  2. If you are not sure which file is the missing file, save all .tmp files to a location.
  3. Start Word.
  4. Click File > Open.
  5. Browse to the location that you saved the .tmp files, and then click All Files *.* . If you do not click All Files *.*, the .tmp files may not be displayed.
  6. Open .tmp files one by one.
  7. If you find the missing file, save it immediately.
For more information about how Word creates and uses temporary files, click the following article number to view the article in the Microsoft Knowledge Base:
211632 Description of how Word creates temporary files

Method 6: Search for "~" files

Some temporary file names start with the tilde (~) character. To find those files, follow these steps:
  1. Refer to method 1 to perform a search for ~*.* files (temporary files).
  2. Refer to method 5 to check the temporary files.

Method 7: Check the Recycling Bin

  1. On the desktop, open the Recycling Bin.
  2. If you find the Word document, right-click it, and then click Restore.
    Note The document is returned to its original location. If you are not sure where it is actually restored to, refer to method 1 to perform a search for it.
  3. Locate and double click the document.

From Microsoft.com Support

https://support.microsoft.com/en-us/kb/316951

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My Computer Just Froze, is There Anything I can do?

*Warning* By using any of these methods you may lose work you were currently working on, use at your own risk

** If this is a Sage Computer, Please notify the Help Desk at (518)244-4777.**

Windows 7 and 8

  1.    Press Ctrl+Alt+Del keys
  2.     Select “Start Task Manager”
  3.    Click on “Applications” tab (Windows 8 Will open Apps by default)
  4.    Select Tasks listed as "Not Responding" and then click “End Task”
    • If you end certain tasks it may hinder the functionality of your computer
  5.    You may get a pop-up Window, Click “End Now”

If the Operating System crashes you may need to shutdown computer or reboot.

*You will lose anything that you are working on if not already saved*

If you cannot do the above, or if it does not help, you can force the computer to shut down by:

  • Press and Hold the power button on your Computer until it shuts off completely.
    • This usually takes 3 to 5 seconds.
  • Wait a few seconds and power on the computer normally. If Windows prompts in the beginning with boot options
  • Select “Start Windows Normally”.

Mac OS

  1.    Press Command+Option+Esc keys
  2.   The “Force Quit Applications” window will open
  3.   Select the problem applications,
  4.   Click on “Force Quit” button.
  5.    Another window will open asking if you want to Force Quit, Click on Force Quit.

-- Manual Shutdown:

*You will lose anything that you are working on if not already saved*

If the crash does not allow you to select these options from the Start Menu,

  • Press and Hold the power button on your Computer until it shuts off completely.
    • This usually takes three to five seconds.
  • Wait a few seconds and power on the computer normally.

**If all these attempts fail please contact the computer manufacturer or a local computer repair**

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Quick & Easy Software Setup

If you are reformatting your computer or just purchased a new computer, you will be spending some time searching the internet for some frequently used programs. Visiting page after page becomes tedious. But, there is a simple solution. However, you will need an available internet connection on your computer.

There is an installer you can download called Ninite that is fully customizable by any given person. It is a file that will download and install every program automatically instead of you manually searching for each website individually, navigating to the download page and then installing it on your own. With Ninite, you can skip this repetitive task by simply visiting the site here and selecting any web browser, messenger, media tool, security programs, compression tools utilites, etc. that you want.
The homepage should appear similar to the image below.
Now click on the programs that you wish to install. When finished, click on the "Get Installer" button.
Your screen should then appear as seen below, and the Installer should head to your Downloads folder. Make sure to click on it as seen below, or go to your Downloads folder to run it. If you can't find the Installer, you can click on "retry the download" to try again.
After asking for permission to run, Ninite will pop up a screen like so:
This screen gives you messages as to how the install list is progressing, whether it is downloading, installing, or up to date (meaning the program you selected is already on your computer and is up to date). If you have an old version of a program, Ninite will update it for you. That's why it's useful to keep the install file and run it periodically on your computer. If there are any errors during installation, Ninite will let you know and give you advice or ask you to report the issue.
Once the install list is completed, your programs will be ready to use.
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How to Take a Screenshot of your Screen

This feature allows you to take a picture of what is currently displayed on your screen and make it into a savable format on your computer.

*For some laptops/tablets and newer keyboards the FN (Function) Key may need to be pressed at the same time.*

On a Windows 8 Machine (PRINT SCREEN)

To take a screen shot of the entire desktop, press the PRINT SCREEN key (often to the right of F12). This will copy the desktop to your Clipboard. Open any photo or image editing software (such as Paint or Photoshop). Pull down the EDIT menu and select the PASTE option to copy the image into the document. Edit or crop the image as necessary. Pull down the FILE menu and SAVE the image.  You can also paste this image in the same manner into a word, excel, or PowerPoint document to add it to something you are working on.

On a Windows 7 Machine (CTRL + PRINT SCREEN)

To take a screen shot of the entire desktop, press the PRINT SCREEN key (often to the right of F12). This will copy an image of the desktop to your Clipboard. Open any photo or image editing software (such as Paint or Photoshop). Pull down the EDIT menu and select the PASTE option to copy the image into the document. Edit or crop the image as necessary. Pull down the FILE menu and SAVE the image.  You can also paste this image in the same manner into a word, excel, or PowerPoint document to add it to something you are working on.

On a Macintosh Machine (CMD+SHIFT+3)

To take a screen shot of the entire desktop, hold down the APPLE key (also called the command key), the SHIFT key, and the 3 key simultaneously. To take a screen shot of just a portion of the desktop, hold down the APPLE key, the SHIFT key, and the 4 key simultaneously. These keystrokes place a .png file of the screen on your desktop. Open the file in Preview or Photoshop to convert to a .jpeg that Windows machines can view.

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Help! I can't find 'My Computer'! Where is the Start Menu?

Help! I can't find 'My Computer'?

My Computer is a Windows folder that allows you access all the drives connected to your computer, such as the Hard Drive, the Disk Drive, and any Shared Drives you are connected to. It will also list other folders that you commonly save files to, such as My Documents and My Pictures.