The Sage Colleges
Search:     Advanced search

Help! My MAC keeps shutting off on its own and/or gives me a Kernel error.

Article ID: 140
Last updated: 14 May, 2012
Add comment
Views: 6994
Comments: 0
Posted: 17 Jul, 2008
by:
Updated: 14 May, 2012
by:

Apple Hardware Test (AHT)

Macintosh users who are experiencing frequent kernel panics or random shut-downs should use the Apple Hardware Test application that ships with every Mac.   The test is useful in determining what, if any, components are failing so you can have it repaired or serviced by Apple.

 Running AHT

  1. Insert the software restore DVD into the computer (AHT will not run from a standalone OS X DVD).

  2. Startup the computer, holding the "D" key to enter the Apple Hardware Test application.

 AHT Uses

Apple Hardware Test allows you to run a series of tests on your system’s RAM, logic board, modem (if present), video RAM, and Apple’s Airport Card. It will not test non-Apple devices. There are two tests; "Basic" and "Extended Testing". The basic test usually takes approximately 4 minutes, the extended test usually takes about 20 minutes.

Apple Hardware Test also consists of a version of the Apple System Profiler, and allows you view your computer’s memory configuration, video card info, active communication ports, and basic system info such as your serial number, Boot ROM version, and model number.   

---------------------------------------------------------------------------------------------
For more information or to get assistance,  Contact the helpdesk at 518-244-4777 or by emailing helpdesk@sage.edu.
Article submitted by Jon Brennan

Add comment
Also listed in
folder Sage PCs -> Hardware

Prev   Next
Troubleshooting Mac problems: Start here first!      How to enable automatic updates (Mac / Windows)

RSS