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Why does my computer seem to be frozen? The hourglass keeps spinning but nothing happens, or my mouse won't move, etc.
Do not turn the computer off by the power button. This can cause more serious problems. Use that only as a LAST resort. Instead, hold down the ctrl, alt and delete keys to open the Windows Security window. Click on the Task Manager button. In the Task Manager window that opens, select the "Applications" tab. You will see a list of all the programs you currently have open. Often, the one that is giving you problems will have a status of "Not Responding" instead of "Running".
Select the program you are having difficulties with and then select the button labeled "End Task". You may get window that says "The program is not responding". If you do, select "End Now". Give the computer a minute or so to end the program. Once the program closes, you'll want to restart your computer properly.
Only after exhausting all other options should you press your computers power button as doing so can corrupt system files and create further issues with your PC.
For more information or to get assistance, Contact the helpdesk at 518-244-4777 or by emailing firstname.lastname@example.org.
Article submitted by Jon Brennan'; glosarry_items = '
Stands for \"Video Random Access Memory\" and is pronounced \"V-RAM.\" System RAM is great for loading and running programs, but when you need graphics power, VRAM is where it\'s at. This is the memory used to store image data that the computer displays; it acts as a buffer between the CPU and the video card. When a picture is to be displayed on the screen, the image is first read by the processor and then written to the VRAM. The data is then converted by a RAM digital-to-analog converter (RAMDAC) into analog signals that are sent to the display. Of course, the whole process happens so quickly, you don\'t notice it. Unlike most system RAM, VRAM chips are dual-ported, which means that while the display is reading from VRAM to refresh the currently displayed image, the processor is writing a new image to the VRAM. This prevents the display from flickering between the redrawing of images.
A font is a specific typeface of a certain size and style. For example, one font may be Arial 12 pt bold, while another font may be Times New Roman 14 pt italic. Most word processing programs have a Font menu that allows you to choose the typeface, size, and style of the text. In order to use a font, you must have it installed on your computer. Windows provides access to fonts using the Fonts control panel. The Mac OS stores fonts in a Fonts folder and includes a separate \"Font Book\" application for managing fonts.'; glosarry_items = '
Stands for \"Random Access Memory,\" and is pronounced like the male sheep. RAM is made up of small memory chips that are connected to the motherboard of your computer. Every time you open a program, it gets loaded from the hard drive into the RAM. This is because reading data from the RAM is much faster than reading data from the hard drive.
Stands for \"Wide Area Network.\" It is similar to a Local Area Network (LAN), but it\'s a lot bigger. Unlike LANs, WANs are not limited to a single location. Many wide area networks span long distances via telephone lines, fiber-optic cables, or satellite links. They can also be composed of smaller LANs that are interconnected. The Internet could be described as the biggest WAN in the world. You could even call the Internet a Super WAN BAM if you wanted to. Or maybe not.'; glosarry_items = '
Stands for \"Uniform Resource Identifier.\" A URI identifies the name and location of a file or resource in a uniform format. It includes a string of characters for the filename and may also contain the path to the directory of the file. URIs provide a standard way for resources to be accessed by other computers across a network or over the World Wide Web. They are used by software programs such as Web browsers and P2P file-sharing programs to locate and download files.
Stands for \"Personal computer.\" PCs are are what most of us use on a daily basis for work or personal use. A typical PC includes a system unit, monitor, keyboard, and mouse. Most PCs today also have a network or Internet connection, as well as ports for connecting peripheral devices, such as digital cameras, printers, scanners, speakers, external hard drives, and other components.